Accessibility Statement

Last updated: September 2026

ASTRAUX is committed to facilitating the digital accessibility and usability of our website and digital services for everyone, including persons with disabilities. We continually review and elevate our platforms to conform to recognized international accessibility standards.

Accessibility Standards & Technical Specifications

To ensure equal access, our digital properties are engineered and regularly tested against the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which also support the requirements of the Americans with Disabilities Act (ADA) Title III.

  • Alternative Text: Descriptive text alternatives provided for meaningful images, schematics, and interactive components.
  • Keyboard Operability: Core navigation, forms, and product exploration functions operate reliably without a mouse.
  • Perceivable Presentation: Thoughtful color contrast ratios and structured hierarchy for enhanced visual and screen reader clarity.
  • Form Accessibility: Explicit input labels, error notifications, and predictable modal behavior across inquiries and checkout workflows.

Ongoing Improvements & Third-Party Dependencies

Digital accessibility is an active, ongoing commitment across our engineering and design teams.

While we strive for comprehensive compatibility across our core website, certain third-party integrations, external payment gateways, or embedded dynamic content may not be fully under our technical control. We continuously evaluate these vendor integrations and encourage compliance with modern accessibility criteria.

Reasonable Accommodations & Dedicated Support

If you encounter any difficulty accessing content, navigating our website, or completing a product reservation/purchase, our dedicated support team is ready to provide immediate reasonable accommodations. We can read content aloud, assist with specifications, or process your inquiries directly via phone or email.

Accessibility Contact:
Email: support@astraux.com

We target responding to accessibility-related inquiries within 24 to 48 business hours. To assist us in rectifying the matter quickly, please specify the URL and a brief description of the issue encountered.