Aviso legal

1. Corporate Information

• Company Name: ROYAL TECHNOLOGY LIMITED

• Registered Office Address: RM 1917, 19/F LEE GARDEN ONE 33 HYSAN AVENUE CAUSEWAY BAY HONG KONG

• Corporate Registry Number: 78232457

2. Contact Information

• Customer Support Email: support@astraux.com

• Legal Inquiries: legal@maktoumtech.com

• Phone Number: +852 70482139

• Online Support: Available Monday to Friday, 9:30 am – 6:30 pm (Beijing Time)

3. Intellectual Property

• Trademarks: ASTRAUX® is an EU Registered Trademark.

• Copyright: All content on ASTRAUX.COM, including designs, high-end hardware specifications, media, and brand identity, is the exclusive property of ROYAL TECHNOLOGY LIMITED and is protected by international copyright laws.

4. Online Dispute Resolution (For EU Users Only)

In accordance with Article 14 of Regulation (EU) No 524/2013, the European Commission provides a platform for Online Dispute Resolution (ODR), which can be accessed at: https://ec.europa.eu/consumers/odr.

• Note: We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

5. Website Terms

The use of this website is subject to our Terms of Service and Privacy Policy. For issues regarding vehicle pre-orders, fulfillment cycles (May Production/June Transit), or standard hardware returns, please refer to our dedicated Refund & Return Policy and Shipping Policy pages.